Bondi Bodi Return Policy
We accept returns on our products provided they are returned in the same condition as they were bought and have not been used, opened or the seal broken. If you change your mind you can return the product to the address below and please include your original packing slip or a copy of your invoice. We do not refund the delivery costs.
Change of mind returns are not available for opened items where the seal is broken.
- All returns must be received within 28 days.
- We strongly advise returning your order with tracking as we can’t be responsible for items that go missing before they reach us.
- We will process all returns within 7 days of receiving them.
- Also please note we don’t refund delivery costs.
- Exchanges are possible. We don’t cover additional shipping costs for replacements so these will be charged to you.
Damaged or Incorrect Items
If your item is damaged/faulty or you believe the product is incorrect somehow please contact us. We do not refund for natural wear and tear or for damage caused post receipt.
Sensitivities – We cannot accept returns for a product you use that you have sensitivities to, or are allergic to. We put the full list of ingredients on the website so please look at these carefully. We are very happy to answer any questions about our products if you need advice so please email, call us or talk to us via Live Chat.
Returns Address
Please send returns to:
Bondi Bodi Returns, 321 Blaxland Rd, Ryde, NSW, 2112
If you have any other queries regarding returns, please email our customer care team at hello@nicoleg37.sg-host.com